WordPress Support

Description

New site setup & essentials

• Theme installation and initial configuration

• Must-have plugins installed and configured

• Menu, widgets, header/footer, basic styling tweaks

• Content updates (pages, posts, media)

• Forms (contact/lead) setup with email delivery checks (SMTP)

Existing site updates & care

• Safe WordPress core, theme, and plugin updates

• PHP version upgrades with compatibility checks

• Database optimisation and routine clean-ups

• DNS/SSL/HTTPS basics (redirects, mixed-content fixes)

Bug fixes & troubleshooting

• Critical errors (500/white screen), PHP warnings/notices

• Database connection issues & migration hiccups

• Plugin/theme conflicts and layout breakages

• WooCommerce issues (checkout, emails, shipping/tax quirks)

Security & performance

• Malware/virus cleanup and hardening (firewall + login protection)

• Speed optimisation (Core Web Vitals, caching, CDN, image optimisation)

• Uptime checks and quick restores from backups if needed

WooCommerce-aware: Subscriptions, emails, gateways, shipping, taxes—we’ve got you covered.

How it works

1. Kick-off: Place your order and tell us what you need.

2. Access & backup: We review access, run a quick backup, and confirm the plan.

3. Fix & verify: We implement, test on desktop & mobile, and validate key user flows.

4. Handover: You’ll receive a brief summary of changes and any recommended next steps.

What we need

• Temporary WP Admin access (Editor/Administrator as appropriate)

• Hosting/Panel/SFTP (and SSH if available) for deeper fixes

• Any error messages, screenshots, or steps to reproduce

Why choose us

• Safe first: Backups before changes, restore points ready

• Clear communication: Plain-English updates and realistic expectations

• Performance-minded: Fixes that keep your site lean and fast

• E-commerce ready: Proven experience with WooCommerce stores

FAQs

Q: Can you work on a live site?
A: Yes—safely. We prefer staging for riskier changes, but always back up first.

Q: Will you keep my site’s design intact?
A: Absolutely. We only change what’s necessary and test thoroughly.

Q: What if the fix needs more time than expected?
A: We’ll explain why, outline options, and get your approval before proceeding.

Q: Do you support multisite or membership/learning sites?
A: Yes—please include details (plugins like WooCommerce, LearnDash, WishList Member, etc.).

Q: Do you offer monthly maintenance?
A: Yes. Ask about our ongoing care plans for updates, backups, uptime monitoring, and proactive fixes.

Ready to get your WordPress site back on track? Add this service to your cart, describe the issue, and we’ll take it from there.