WordPress Support

Description

Professional WordPress Support—Fast, Friendly, Fix-Focused

Need something fixed, improved, or configured on your WordPress site? Our WordPress Support service handles bugs, errors, slow performance, security issues, and everyday tweaks with care and speed. We work safely (backups first), communicate clearly, and aim for a clean resolution with minimal downtime.

What we can help with

• Error & bug fixes: White screen, PHP warnings, 500 errors, broken pages.
• Speed optimisation: Core Web Vitals, caching, CDN setup, image optimisation.
• Updates & compatibility: Safe plugin/theme/core updates, conflict resolution.
• Security & malware: Cleanup, hardening, firewall rules, login protection.
• WooCommerce help: Checkout issues, email troubles, shipping/tax quirks.
• Styling & layout tweaks: CSS fixes, header/footer, menu, mobile issues.
• Content & setup: Plugin install/config, forms, SMTP/email delivery issues.
• Backups & restore: Off-site backups, quick restores when needed.
• Hosting & DNS basics: SSL/HTTPS, domain, redirects, basic DNS records.

How it works

1. Place your order and share details of the issue/task.
2. Access & assessment: We review your site, take a quick backup, and confirm the plan.
3. Fix & verify: We implement the solution and test on desktop & mobile.
4. Handover: You’ll get a brief summary of what we changed and any next steps.

What we need from you

• Temporary WP Admin access (Editor/Administrator as appropriate).
• Hosting/Panel or SFTP access for deeper fixes (if required).
• Any error messages, screenshots, or steps to reproduce the problem.

Why choose us

• Safe first: We back up before making changes.
• Clear communication: Plain-English updates and realistic estimates.
• Performance-minded: Fixes that don’t slow your site later.
• WooCommerce aware: Checkout, emails, subscriptions—we get it.

What’s not included (scope)

Large custom builds, full theme redesigns, or complex plugin development are not part of a single support task. If your request is bigger than a quick/standard support engagement, we’ll propose a sensible plan or a separate quote.

Service levels

• Standard Support: Aimed for next business-day response.
• Priority Support (Add-on): Faster response for urgent issues.

FAQs

Q: Can you work on a live site?
A: Yes—safely. We prefer staging for riskier changes, but always back up first.

Q: Will you keep my site’s design intact?
A: Absolutely. We only change what’s necessary and test thoroughly.

Q: What if the fix needs more time than expected?
A: We’ll explain why, outline options, and get your approval before proceeding.

Q: Do you support multisite or membership/learning sites?
A: Yes—please include details (plugins like WooCommerce, LearnDash, WishList Member, etc.).

Q: Do you offer monthly maintenance?
A: Yes. Ask about our ongoing care plans for updates, backups, uptime monitoring, and proactive fixes.

Ready to get your WordPress site back on track? Add this service to your cart, describe the issue, and we’ll take it from there.