CRITICAL ERROR require(): Failed opening required ‘/wp-content/plugins/woocommerce/src/Admin/Features/Onboarding.php’ in /wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87
The error message you provided suggests that there is an issue with a required file in the WooCommerce plugin for WordPress. Specifically, it states that the file “Onboarding.php” located in the “woocommerce/src/Admin/Features” directory could not be opened.
This error is occurring within the Jetpack Autoloader plugin, specifically in the “class-php-autoloader.php” file at line 87. The Jetpack Autoloader is responsible for automatically loading the necessary files for plugins or themes.
To troubleshoot this issue, you can try the following steps:
- Ensure that the WooCommerce plugin is properly installed and activated. Sometimes, errors can occur if the plugin files are missing or if there was a problem during installation. Reinstalling or updating the WooCommerce plugin may resolve the issue.
- Check if the file “Onboarding.php” exists in the correct directory mentioned in the error message. Make sure that the file is not missing or corrupted. If it is missing, you may need to reinstall or update the WooCommerce plugin to restore the missing file.
- Verify the file permissions for the WooCommerce files and directories. Ensure that the necessary files have appropriate read and execute permissions to be accessed by the web hosting server.
- If you have recently updated or installed any other plugins or themes, there may be a compatibility issue causing this error. Try disabling or temporarily removing any recently installed or updated plugins to see if the error resolves.
- It’s also worth checking if there are any known issues or conflicts reported with the specific versions of the WooCommerce plugin, Jetpack Autoloader, or other related plugins. Checking support forums or reaching out to the respective plugin developers for assistance can be helpful.
If the issue persists after trying these steps, it may require further investigation or assistance from a WordPress Support team or the plugin support teams to diagnose and resolve the error.